Free translation of the original Dutch version which is the only official version.

General Terms and Conditions of StrongByTom, Heverlee, Belgium. Version valid from 03.11.2025.

1. GENERAL

1.1 These general terms and conditions apply to all offers made by StrongByTom. The terms and conditions are accessible to everyone and are provided for on the StrongByTom website. We will send you a written copy upon request.

1.2 By placing an order, you indicate that you agree to the delivery and payment terms and conditions. StrongByTom reserves the right to change the delivery and/or payment terms and conditions.

1.3 Unless otherwise agreed in writing, StrongByTom does not accept the general or specific terms and conditions or clauses of third parties.

1.4 StrongByTom guarantees that the service provided meets the specifications stated in the offer.

2. PRICES

2.1 All prices on the website are subject to printing errors. No liability is accepted for the consequences of printing errors.

2.2 All prices on the website are in EURO and exclude 21% VAT.

3. DATA MANAGEMENT

3.1 If you place an order with StrongByTom, your details will be included in StrongByTom’s customer database. StrongByTom complies with the Data Protection Act (including GDPR) and will not disclose your details to third parties.

3.2 StrongByTom respects the privacy of the users of the website and ensures that your personal data is treated confidentially.

3.3 In some cases, StrongByTom uses a mailing list. Each mailing contains instructions on how to remove yourself from this list.

4. STRONGBYTOM WEBSITE

All images, photographs, drawings and text on the StrongByTom website are protected by copyright and may not be copied or used in any other way without the express permission of StrongByTom.

5. FORCE MAJEURE

5.1 StrongByTom is not liable if and insofar as its obligations cannot be fulfilled as a result of force majeure.

5.2 Force majeure is understood to mean any external cause or circumstance that cannot reasonably be attributed to StrongByTom. This includes delays or non-performance by suppliers, disruptions to the Internet, disruptions to email traffic and disruptions or changes to technology supplied by third parties, power failures, transport difficulties, strikes, government measures, delays in supply, negligence on the part of suppliers and/or manufacturers of StrongByTom as well as auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are expressly considered force majeure.

5.3 In the event of force majeure, StrongByTom reserves the right to suspend its obligations and is also entitled to terminate the agreement in whole or in part, or to demand that the content of the agreement be amended in such a way that performance remains possible. Under no circumstances shall StrongByTom be obliged to pay any penalty or compensation.

5.4 If StrongByTom has already partially fulfilled its obligations when the force majeure occurs, or can only partially fulfil its obligations, it is entitled to invoice the part already delivered or deliverable separately, and the customer is obliged to pay this invoice as if it were a separate contract. However, this does not apply if the part already delivered or deliverable has no independent value.

6. APPLICABLE LAW/COMPETENT COURT

6.1 All agreements are governed by Belgian law.

6.2 Any disputes arising from an agreement between StrongByTom and the buyer that cannot be resolved by mutual agreement shall be settled by the competent court in the district of Leuven, unless StrongByTom prefers to submit the dispute to the competent court in the buyer’s place of residence.